FAQs - we're here to help!

Frequently asked questions

How does Hivessence support bees?


Right now, 10% of our sales go towards a list of nonprofits which fall into the categories of bee breeding research, pollinating sustainability, and educating the public on the importance of bees, butterflies, moths, bats, flies, and hummingbirds. Arkearth is our 501c3 nonprofit which decides how to probably and fairly allocate resources. At the end of the year, we’ll report on donations and which charities received funding.




Do all Hivessence products contain honey or honey bee elements?


Every product contributes to our overall donation amount to saving the bees and other pollinating species, however, not all of our products yet contain honey, bee pollen, royal jelly, bee venom, propolis, honeycomb, or beeswax for several reasons. (1), We’re working on a proper formulation procedure to incorporate one or more of those ingredients. (2) Some products do not properly blend with honeybee products. (3) It isn’t yet possible to automate the blending in that particular product. (4) Also, some people have allergies to those elements, so we’ll be offering non-bee product versions as well.




Are your products safe and sustainable?


Both Hivessence skincare products and our supplement line have been tested for safety, quality, consistency in formulation, and offer the highest standards that relate to organic, non-GMO, sustainable, natural, paraben free, cruelty free, pesticides free, and in the case of our shipping materials, all recycled. We’re totally manufactured in the USA and we’re constantly working to offer you the best formulations while minimizing our overall footprint!




How do you ship, and do you ship internationally?


All orders go out USPS and Hivessence will send you a tracking number. Our same day ship cutoff time is 3:00 PM CST. We currently do not offer international shipping but we’re working on a feasible and affordable way to get product into Canada, the UK, and EU.